About Us

ABOUT US

We are a crowdfunding charity that helps people who have fallen through the cracks.

ABOUT US

We are a crowdfunding charity that helps people who have fallen through the cracks.

We Work With

We are a crowdfunding charity where 100% of your donations goes to people in need.

All campaigns are also fully verified by us, so you know your funds go to real people with real needs. As a Singapore registered charity and Institute of Public Character (IPC) (UEN: 201229333H), Ray of Hope aims to go beyond crowdfunding by providing community support and resources to our beneficiaries. We do this by working with our charitable partners and Ray of Hope volunteers to give hope to our beneficiaries.

Why Donate Through Ray of Hope?

All of your donations goes to our beneficiaries

At Ray of Hope, we believe that it is important not to deduct any amount from donations made to the beneficiary.

We ensure this by paying for credit card processing fees when donors choose not to, as well as raising funds separately to cover our operations and salaries.

To maintain our promise of accountability, we are audited yearly by MCCY, and our financial statements are for viewing on our website and on Singapore Charity Portal.

We verify every individual beneficiary

Ray of Hope has a stringent 3-step verification process to verify each beneficiary’s identity and ensure their need is genuine.

3 Step Verification

1. Conduct Home Visits

Family $ financial history
Social assistance (if any)
Needs

2. Check Documents

Payslips
Bank & CPF statements
Medical and other records

3. Contact Stakeholders

Due diligence check with Ministry of Social and Family Development (MSF)
Other non-profit helping beneficiary

More than Just Funding

As a registered local charity, we do more than just disburse funds to our beneficiaries.

Ray of Hope continuously engages with our beneficiaries to co-create solutions that work towards increasing their stability and social mobility. Our trusted case managers provide support such as referrals to other agencies, as well as delivering groceries and essential household items to tide them through tough times.

How We Fund Our Efforts

We are grateful for the donations and contributions from our donors and partners that help us to grow and support our beneficiaries. The infographic below details how we utilize the donations to fund our efforts.

Processing Fees

Offset credit card processing fees
Office Space Overhead

Offset manpower office space overhead costs
Checks

Helping our case managers contact a new case
Manpower Overhead

Offset manpower operating costs
Home Visits

Home visits to keep in touch with beneficiaries
Web Hosting

Cover web-hosting

To find out more, refer to our financial statements below

How We Fund Our Efforts

Processing Fees

Offset credit card processing fees
Office Space Overhead

Offset manpower office space overhead costs
Checks

Helping our case managers contact a new case
Manpower Overhead

Offset manpower operating costs
Home Visits

Home visits to keep in touch with beneficiaries
Web Hosting

Cover web-hosting

To find out more, refer to our financial statements below

Hope for Everyone

Count Me In

10th Anniversary Video

There are so many ways your contribution can reach out to others. Join us on a journey of building sustainable social impact, motivated by what we stand for – hope, diversity and inclusivity.
Together we are better.

Delivering Hope to Others

Count Me In

10th Anniversary Video

What We Do

1. Raising Funds

Crowdfund for individuals

Know exactly who you donate to: There’s no vague middle-man. With your donations, we give beneficiaries exactly the targeted funds raised, or pay their outstanding bills and arrears directly. What you give to, is exactly what they will get.

Reaching out for more help: You make up an important part of the support as we market to our growing network of donors.

Giving Circles

Donate to a cause or support a group of people, e.g., Special Needs Giving Circle. Beneficiaries who are unable to raise enough from their campaigns get support from related Giving Circles.

Browse Giving Circles >

Community Partners and Other Donors

We make donating easy by offering innovative campaigns. In September 2021, we partnered MSIG Insurance to set up a one-for-one matching campaign to raise $11,480 in groceries for our low-income beneficiaries.

2. Beyond Funds

Community Building

We tap on our network of donors and partners to help beneficiaries.

Family Service Centers across (FSC) Singapore often refer their clients to us, to set up crowdfunding campaigns for financial assistance. Similarly, we help FSC clients, e.g. in September 2021, 30 students (aged 13-21) were nominated by their social workers and received $800 grants from Ray of Hope’s Lim Doa Hin Education Fund.

Personal Touch

We build long-term relationships with our beneficiaries, as many campaigns fundraise for several months living expenses.

For example, aside from crowdfunding 6 month’s expenses for Irhwan’s family, we supported his job search by getting his resume cleaned up, facilitated a photoshoot and helped Irhwan go back to school to complete his studies after 6 months.

Support Ground-up Groups

Informal, volunteer-led initiatives lack a formal set up and bank account. Ray of Hope is the only Singapore crowdfunding website that enables these groups to raise funds with proper financial controls and accounting ; we verify their needs and pay their service providers directly.

E.g., Ray of Hope acted as a financial controller for It’s Raining Raincoats and Covid-19 Migrant Support Coalition, who lacked finance staff and formal registered status. By managing payments for them, these groups could focus on doing their good work.